Service & Repair
Service & Repair
Service & Repair
NOVA is experienced in a wide range of services, covering everything from emergency code mandates to complete system upgrades. Whether you manage a single building or a large portfolio, our team delivers reliable, code‑compliant solutions tailored to your specific needs. Below is a detailed look at the core services we provide. Fire Service Mandate Modern building codes require elevators to operate safely during fire emergencies. NOVA fully implements Fire Service Mandate requirements (ASME A17.1/CSA B44 Phase I and II). We install or upgrade fire recall systems, smoke detectors, emergency lighting, and in‑car firefighter controls. Our work ensures that during a fire alarm, elevators automatically return to a designated landing, open doors, and remain unavailable for general use – while allowing authorized firefighters to take manual control. Compliance with this mandate is not optional; NOVA makes it seamless and cost‑effective. Cylinder Replacements Hydraulic elevators rely on cylinders buried in the ground or mounted externally. Over time, cylinders corrode, leak oil, or lose pressure, leading to poor performance and environmental hazards. NOVA performs complete cylinder replacements, including excavation (for in‑ground cylinders), removal of old units, installation of new sealed cylinders, and proper disposal of hydraulic fluid. We also offer cylinder liner retrofits when full replacement is not practical. The result is restored lifting power, smoother operation, and elimination of fluid leaks.
Handicap Accessibility & ADA Elevator Upgrades Compliance with the Americans with Disabilities Act (ADA) is both a legal requirement and a matter of equal access. NOVA upgrades existing elevators to meet all ADA standards: proper car dimensions, audible signals, braille push buttons, raised characters, handrail heights, door reopening devices, and accurate floor leveling (±½ inch). We also retrofit older units with automatic sliding doors, voice annunciators, and emergency two‑way communication systems. Our accessibility upgrades ensure that all passengers – regardless of mobility, vision, or hearing – can use your elevators safely and independently.
Elevator Decommissioning When an elevator is no longer needed or is beyond economical repair, NOVA provides full decommissioning services. We safely disconnect power, remove all mechanical and electrical components (controllers, motors, pumps, rails, doors, cabs), seal hoistways, and cap hydraulic lines. For freight or service elevators being removed from a building, we ensure that the process does not affect adjacent structures or other building systems. Decommissioning is performed in strict compliance with local safety and environmental regulations.
Violations Correction City inspectors frequently issue violations for outdated equipment, missing safety devices, improper door locking, or lack of required testing. NOVA specializes in turning violation notices into certificates of compliance. We review the citation, perform necessary repairs or replacements, document all work, and liaise with the local building department to close the violation. Our fast response minimizes fines and prevents forced shutdowns. Motor Replacement Traction machine motors, hydraulic pump motors, and geared machine motors all have finite service lives. NOVA replaces worn or failed motors with high‑efficiency, modern equivalents. We handle everything from disconnection of old units, alignment of couplings, rewiring, to full load testing. Where possible, we upgrade to variable‑voltage, variable‑frequency (VVVF) drives for smoother acceleration and energy savings. Safety Testing Annual and five‑year safety tests are mandatory in most jurisdictions. NOVA performs all required tests: governor tripping, overspeed, buffer impact, door locking verification, emergency brake, and load test certification. We provide detailed reports and coordinate directly with inspectors. Cables Hoist ropes, governor cables, traveling cables, and compensation ropes all wear over time. NOVA replaces frayed, stretched, or rusted cables with OEM‑equivalent or better materials. We also retension and lubricate where appropriate. Door Operations Door-related failures account for the majority of elevator shutdowns. NOVA repairs or replaces door operators, hangers, rollers, clutches, locks, and sensors. We install modern variable‑frequency door drives for smooth, quiet, and fast door cycles. Controllers NOVA installs non‑proprietary, state‑of‑the‑art controllers with onboard diagnostics, self‑learning capabilities, and remote monitoring. Our open‑architecture systems allow any qualified mechanic to maintain them, reducing long‑term service costs. Maintenance Control Program We design customized preventive maintenance schedules based on equipment age, usage, and environment. Our program includes regular inspections, lubrication, adjustments, and part replacement planning. Elevator Upgrade Full modernization packages include all of the above – from door operators and controllers to cab finishes and safety systems. NOVA turns slow, unreliable elevators into high‑performance assets. And a host of other repairs – from button replacements to guide shoe adjustments. Whatever your elevator needs, NOVA delivers. Contact us today.